Legal
Subscription & Billing Terms
How recurring billing, renewals, cancellations, and refunds work for Rolling Reach Media monthly services.
Recurring services
Some Rolling Reach Media services — including monthly visibility packages, Google visibility management, and ongoing campaign coordination — are billed on a recurring subscription basis. One-time campaign placements and production charges are billed separately and are not subscriptions.
Authorization and billing cycle
By enrolling in a recurring service you authorize Rolling Reach Media to charge your payment method on a repeating basis for the plan you selected, at the amount and interval confirmed in writing before your first charge. Unless stated otherwise, plans bill monthly in advance on the same calendar day each cycle. The first charge occurs on the start date of the service.
Automatic renewal
Recurring plans renew automatically at the end of each billing period until cancelled. Renewal charges are made using the payment method on file. It is your responsibility to keep billing details current; a declined or expired payment method may pause active placements and management work until payment is resolved.
Price changes
Rates for recurring services may change. Any change to your recurring rate will be communicated in writing at least 30 days before it takes effect, and you may cancel before the new rate applies. Media rates, production costs, and third-party partner fees quoted for individual campaigns are subject to availability and are confirmed per campaign.
Cancellation
You may cancel a recurring service at any time by emailing a written cancellation request. Cancellations take effect at the end of the current billing period; service, placements, and management continue through that period. Campaign flights already booked with third-party advertising partners may need to run to their contracted end date and are not cancelled by ending a subscription.
Refunds
Recurring charges are for the billing period they cover and are generally non-refundable once the period has begun, including partial months after cancellation. Production, creative, printing, installation, and media already purchased on your behalf are non-refundable. If you believe a charge was made in error, contact us within 30 days and we will review it in good faith.
Failed payments and suspension
If a recurring payment fails, we may retry the charge and will notify you. Accounts that remain unpaid may have services paused or terminated, and outstanding balances remain due, including amounts already committed to advertising partners on your behalf.
Taxes
Prices are exclusive of applicable sales, use, or similar taxes unless stated otherwise. Any such taxes are your responsibility and may be added to invoices where required.
No performance guarantees
Recurring services are intended to increase visibility, awareness, reach, and exposure. Subscribing does not guarantee availability of specific placements, routes, schedules, rankings, sales, leads, or other business outcomes.
Billing questions and cancellations
Send billing questions and written cancellation requests to mediarollingreach@gmail.com or call (929) 369-1439. These terms supplement our Terms and Conditions and Privacy Policy.